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Activating
There are two ways to locate your activation token.
- Sign in or register at the Support site using the email address you used when purchasing the product. You will find all of your software details under the My Software menu.
- Use the Find Licenses option on the License Manager page.
If you no longer have access to your old email address, please make a Support account using your current email address. Then open a support ticket and let us know your previous email address and purchase details, and we will add your purchases to your new account.
- Sign in or register at the Support site using the email address you used when purchasing the product. You will find all of your software details under the My Software menu.
- Use the Find Licenses option on the License Manager page.
If you no longer have access to your old email address, please make a Support account using your current email address. Then open a support ticket and let us know your previous email address and purchase details, and we will add your purchases to your new account.
Your license token (also sometimes called an activation token) is a unique code that is linked to your purchase. This token is used to activate your software on your computer when you first install it or after an update. It is also used when purchasing upgrades. For this reason, it’s a good idea to keep a note of your license token for future reference.
The free trial can't be activated to convert it to a full license. Instead, you need to download and install the full version. The link to download the full version is in the instructions you see after buying. These instructions are also emailed to you. If you don't get the email within about 10 minutes of buying, it may be in your spam filter.
You can also sign in or register at the Support site using the email address you used when purchasing the product. You will find all of your software details under the My Software menu.
You can also sign in or register at the Support site using the email address you used when purchasing the product. You will find all of your software details under the My Software menu.
Please open a support ticket and include the token, and also the name and email address used when you bought your license.
PortraitPro, PortraitPro Body and LandscapePro can be used on computers with no internet. Smart Photo Editor requires an internet connection to work.
How to install:
When running your software for the first time it will ask for activation. Please choose "manual activation" and make a note of the "system fingerprint" that you will see on the screen. Every computer has a different system fingerprint. You must make sure you use the system fingerprint from the computer that you want to activate your license on.
On another computer that has an Internet connection, go to our activation page and enter your system fingerprint and activation token that was emailed to you. You will then be able to download a file containing the "key" that you need to activate the software.
Copy this key to a USB memory stick and transfer it to the computer that you want to activate the software on. Press the "Load Key From File" button on the manual activation dialog and open the file containing the key from the USB memory stick.
How to install:
When running your software for the first time it will ask for activation. Please choose "manual activation" and make a note of the "system fingerprint" that you will see on the screen. Every computer has a different system fingerprint. You must make sure you use the system fingerprint from the computer that you want to activate your license on.
On another computer that has an Internet connection, go to our activation page and enter your system fingerprint and activation token that was emailed to you. You will then be able to download a file containing the "key" that you need to activate the software.
Copy this key to a USB memory stick and transfer it to the computer that you want to activate the software on. Press the "Load Key From File" button on the manual activation dialog and open the file containing the key from the USB memory stick.